Client Support and Sales Specialist
US Math Recovery Council® is dedicated to empowering educators to advance students’ mathematical thinking and success. Math Recovery transforms numeracy education through customized and unique professional learning with meaningful assessment and instruction.
We currently have an opening for a full-time Client Support and Sales Specialist.
The Client Support and Sales Specialist ensures effective communications and processes with clients and staff to progress through the inquiry request for services or products through follow-up after course completion. In accordance with the mission statement, the Client Support and Sales Specialist helps others understand the range and purpose of USMRC products and services available to empower educators to advance student mathematical thinking and success.
This position has the option to work from a home-office or from the USMRC office in Eagan, MN.
- Contributes to the development, implementation, and evaluation of department goals.
Networks and builds relationships with new and potential clients and external agencies, while maintaining fidelity to Math Recovery® principles. - Maintains an essential knowledge of USMRC products, services, and pricing.
- Maintains an overall understanding of USMRC sales, communications, and outreach with a focus on meeting audience needs.
- Seeks and maintains up-to-date knowledge of educational trends, policies, and funding sources.
- Nurtures relationships and promotes sustainable implementation decision-making with clients, both new and returning.
- Contributes to and supports promotional events.
- Works collaboratively to ensure accurate and appropriate communications, both internally and externally.
- Problem-solves and refines internal day-to-day processes and procedures.
- Collects, organizes, analyzes, and reports sales and communications data to ensure a focus on meeting client needs.
- Contributes to the development of marketing campaigns.
- Contributes to and supports skill development and knowledge development within the Communications Team.
- Other duties as assigned
- BA, BS, or equivalent experience
- Certification as Math Recovery® Specialist
- Experience implementing Math Recovery® Specialist and/or Add+VantageMR® Course1/Course2 content at the building level
- 3+ years related experience or equivalent combination in mathematics learning and teaching practices in educational settings
- High-speed internet and a dedicated and distraction-free space
- Position involves travel, and some evening and weekend duties
This position requires a high level of commitment to the mission of US Math Recovery Council, in addition to the following special skills:
- Knowledge of Math Recovery® programs, including a current MRSp certification
- Evidence of clear, accurate and effective written and verbal communication skills targeting a range of audiences
- Evidence of clear, accurate and effective presentation skills in virtual, hybrid and in-person settings targeting a range of audiences
- Evidence of on-going learning
To apply, send your resume and cover letter to kstrand@mathrecovery.org. Please include “Job Posting: Client Support and Sales Specialist " in the subject line.
US Math Recovery Council® offers competitive pay and a great collegial environment. Full-time positions are eligible for benefits including paid time off, health insurance, and 401k.
Committed to attracting and retaining a diverse staff, US Math Recovery Council will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
Equal Opportunity Employer
What is Math Recovery®?
US Math Recovery Council® is dedicated to overseeing and managing the Math Recovery® program and its materials, methodology, and related intellectual properties in the United States.
Our Mission
The US Math Recovery Council® is a nonprofit organization whose mission is to transform numeracy education; to connect research with practice; to empower educators to advance student mathematical thinking and success...through Math Recovery® principles and theory.
